Frequently Asked Questions

FAQ Topics

Trading FAQ

Q How do I do business with you?
Q How long is your delivery time?
Q What is Exw, FOB & CIF price?
Q How long does it takes from China to my country?
Q Why your price is different from others while the product looks like the same?
Q What is your warranty policy?
Q Do you really can design for my restaurant for free?
Q What information do I need to send if I want to start a hotel or restaurant?
Q If I can not do the installation by myself, can you help us?
Q How can I pay you?
Q It is my first time to import from China, how can I know the cost totally I should consider?
Q Are you trading company or manufacturer?
Q How to prove that you are reliable?